Sales & Customer Service
01963 362 640

Privacy Policy

By visiting this website, you consent to the collection, use and transfer of your information under the terms of this policy.


When you visit, register or order products or services you could be asked to provide specific information about yourself including your name, contact details and credit or debit card information.

We could also collect information about your usage of our website, as well as information about you from e-mails and letters you send to us.

We take our customer service very seriously, therefore, to ensure our customer service standards are met and to assist our staff training, we may record and monitor incoming calls.


By providing information it will enable you to access all sections of our website and will help us to supply the goods that you have requested. It will also allow us to contact you where we need to, to discuss your order if neccessary and to bill you for goods. We will also use and analyse the information we collect so that we can administer, support, improve and develop our business.

We may use your information to contact you for your feedback regarding our site and service but also to occasionally update you with changes to our website, service or products. We may also with your consent contact you with special offers and promotions regarding other products within our range, that we feel are of interest to you. If you would like to remove yourself from this service please let us know.


We do use Google Analytics to analyze all traffic. It is important to know that Google Analytics does not create individual profiles for visitors nor does it hold a database of individual profiles for each visitor.

Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.


Cookies are small amounts of information which we may store on your computer.

Unless you have indicated your objection when disclosing your details to us, our system may issue cookies to your computer when you log on to the site. Cookies make it easier for you to log on to and use the site during future visits. They also allow us to monitor website traffic and to personalise the content of the site for you. You may set up your computer to reject cookies by following the relevant instructions which can be found at In that case, you may not be able to use certain features on our site. If you do not wish to receive cookies in the future, please let us know at


We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for a reasonable period or as long as the law requires.


You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact us at We are entitled by law to charge a fee of £10 to meet our costs in providing you with details of the information we hold about you.


Updates to the privacy policy will always be posted on to the website and where necessary notification of this will be via email.


If you have any further questions relating to the use of your information, please contact us by email: